Common queries answered
Frequently asked Questions
Depending on your location, it generally takes between 2 and 7 days for your order to arrive once it’s shipped.
Please see our Refunds and Returns Policy.
You can only change your shipping address PRIOR to your order being shipped. If you need to change your shipping address, please call us on 1300 064 448.
You will receive order updates and tracking information via email. If you created an account during your purchase, you can also log into your account and view your order status.
Easy! Just contact us via the form or call 1300 064 448.
